At House of Loans, our core focus is getting you where you need to be financially. Part of that journey is ensuring you’re informed and have key knowledge under your belt.
FAQs
Frequently asked questions
WHY USE A MORTGAGE BROKER?
As independent brokers, we’re not tied to any one lender, giving us the freedom to access a wide range of products across the market. Our focus is on finding the loan package that truly fits your individual needs, rather than steering you towards a single option.
WHAT IS THE PROCESS?
We start by understanding your goals, then compare lenders and present tailored recommendations. From application to settlement, we handle the paperwork and keep you updated every step of the way.
WHAT DOES YOUR SERVICE COST?
For standard home loans, there’s no cost to you. We’re paid by the lender after settlement, no hidden fees and no extra charges for using a broker.
WHAT IF I HAVE BEEN DECLINED BY ANOTHER BANK?
Multiple failed applications can hurt your credit score. We’ll review your situation and help you put forward the strongest possible application next time.
WHAT IF I'VE BEEN BANKRUPT BEFORE?
It’s not impossible to borrow after bankruptcy. Some specialist lenders consider these cases, and we’ll guide you through your options.
CAN I GET A LOAN IF I WORK CASUALLY OR ON CONTRACT?
Yes, many lenders accept casual or contract income. We’ll help you prepare the right documentation to strengthen your application.
WHAT IF I AM ON COMMMISSION?
Lenders often include a portion of commission income in their assessment. We’ll confirm what’s possible and advise on any employment history requirements.
WHAT IF I HAVE A BAD CREDIT SCORE?
Your credit score is just one factor. We’ll explore lenders who consider income, assets and overall stability to give you the best chance.
CAN I BORROW ON A TEMPORARY VISA?
Yes, most lenders allow 80 – 90% LVR, and up to 95% if you’re buying with an Australian citizen or permanent resident. We’ll clarify eligibility and guide you through the process.